INFORMATIONAL

DUTIES

INFORMATION OBLIGATIONS ACCORDING TO.
ART.
13 GDPR

The protection of your personal data is particularly important to us.
We therefore process your personal data (“data” for short) exclusively on the basis of legal provisions.
With this data protection declaration we want to inform you comprehensively about the processing of your data in our company and the data protection claims and rights to which you are entitled in accordance with Article 13 of the European General Data Protection Regulation (EU GDPR).

 

1.
Who is responsible for data processing and who can you contact?

is responsible

G&G GFRERER U. GFRERER HOTEL- UND RESTAURANT BETRIEBS GMBH

Herbert von Karajanplatz 3

5020 Salzburg

Telephone: +43 (0)662 8424910

Email: arthotel@blauegans.at

 

The company data protection officer is

Matthias Baumgartner

Project 29 GmbH & Co. KG

Ostengasse 14

93047 Regensburg

Email: anfrage@projekt29.de

Tel.: 0941 2986930

 

2.
Which data is processed and from which sources does this data come?

We process the data that we have received from you as part of the contract initiation or processing, based on consent or as part of your application to us or as part of your employment with us.

Personal data includes:

Your master/contact data, for customers, this includes e.g. first and last name, address, contact details (email address, telephone number, fax), bank details.

For applicants and employees , this includes, for example, first and last name, address, contact details (email address, telephone number, fax), date of birth, data from CV and job references, bank details, religious affiliation.

For business partners, this includes, for example, the name of their legal representatives, company, commercial registration number, VAT number, company number, address, contact details (email address, telephone number, fax), bank details.

 

In addition, we also process the following other personal data:

–             Information about the type and content of contract data, order data, sales and receipt data, customer and supplier history as well as consulting documents,

–             Advertising and sales data,

–             Information from your electronic traffic with us (e.g. IP address, log-in data),

–             other data that we have received from you as part of our business relationship (e.g. in customer conversations),

–             Data that we generate ourselves from master/contact data and other data, such as through customer needs and customer potential analyses,

–             the documentation of your declaration of consent to receive newsletters, for example,

–             Photos as part of an event.

 

3.
For what purposes and on what legal basis is the data processed?

We process your data in accordance with the provisions of the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act DSG in the currently applicable version: For the fulfillment of (pre-)contractual obligations (Article 6 Para. 1 lit.b GDPR):

Your data is processed for contract processing online or in one of our branches, for contract processing for your employees in our company.
The data is processed in particular when initiating business and executing contracts with you.

To fulfill legal obligations (Article 6 Para. 1 lit.c GDPR):

Processing of your data is necessary for the purpose of fulfilling various legal obligations, e.g. from the Commercial Code or the Tax Code.

To protect legitimate interests (Article 6 Para. 1 lit.f GDPR):

Based on a balance of interests, data processing may take place beyond the actual fulfillment of the contract to protect legitimate interests of us or third parties.
Data processing to protect legitimate interests takes place, for example, in the following cases:

–             Advertising or marketing (see No. 4),

–             Measures for business management and further development of services and products;

–             Maintaining a group-wide customer database to improve customer service

–             in the context of legal prosecution.

Within the scope of your consent (Article 6 Para. 1 lit.a GDPR):

If you have given us your consent to process your data, e.g. to send you our newsletter.

 

4.
Processing of personal data for advertising purposes

You can object to the use of your personal data for advertising purposes at any time, as a whole or for individual measures, without incurring any costs other than the transmission costs according to the basic tariffs.

Under the legal requirements, we are entitled to use the email address that you provided when concluding the contract for direct advertising of our own similar goods or services.
You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter.

If you do not wish to receive such recommendations from us by email, you can object to the use of your address for this purpose at any time without incurring any costs other than the transmission costs according to the basic rates.
A notification in text form is sufficient for this.
Of course, every email always contains an unsubscribe link.

 

5.
Who receives my data?

If we use a service provider for order processing, we still remain responsible for the protection of your data.
All processors are contractually obliged to treat your data confidentially and only process it within the scope of providing the service.
The processors commissioned by us receive your data if they need the data to fulfill their respective service.
These are, for example, IT service providers that we need for the operation and security of our IT system, as well as advertising and address publishers for our own advertising campaigns.

Your data will be processed in our customer database.
The customer database supports increasing the data quality of existing customer data (duplicate removal, moved/deceased license plates, address correction), and enables enrichment with data from public sources.

This data is made available to the group companies if necessary for contract processing.
The storage of customer data is company-related and separate, with our parent company acting as a service provider for the individual participating companies.

If there is a legal obligation or as part of legal prosecution, authorities and courts as well as external auditors may be recipients of your data.

In addition, insurance companies, banks, credit agencies and service providers may be recipients of your data for the purpose of contract initiation and fulfillment.

 

6.
How long will my data be stored?

We process your data until the end of the business relationship or until the expiry of the applicable statutory retention periods (e.g. from the Commercial Code, the Tax Code, the Home Care Act or the Working Hours Act);
Furthermore, until the end of any legal disputes in which the data is required as evidence.

 

7.
Will personal data be transferred to a third country?

In principle, we do not transmit any data to a third country.
In individual cases, transfer will only take place on the basis of an adequacy decision by the European Commission, standard contractual clauses, suitable guarantees or your express consent.

 

8.
What data protection rights do I have?

You have a right to information, correction, deletion or restriction of processing of your stored data at any time, a right to object to processing as well as a right to data portability and to lodge a complaint in accordance with the requirements of data protection law.

 

Right to information:

You can request information from us as to whether and to what extent we process your data.

Right to rectification:

If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.

Right to deletion:

You can request that we delete your data if we are processing it unlawfully or if the processing disproportionately interferes with your legitimate protection interests.
Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations.

Regardless of whether you exercise your right to deletion, we will delete your data immediately and completely, provided that there is no legal or statutory retention obligation to the contrary.

Right to restriction of processing:

You can request that we restrict the processing of your data if

–             You contest the accuracy of the data, for a period enabling us to verify the accuracy of the data.

–             the processing of the data is unlawful, but you refuse deletion and instead request restriction request the use of data,

–             we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or

–             You have objected to the processing of your data.

Right to data portability:

You can request that we provide you with the data that you have provided to us in a structured, common and machine-readable format and that you can transmit this data to another controller without hindrance from us, provided that

–             we process this data based on your revocable consent or to fulfill a contract between us, and

–             this processing is carried out using automated procedures.

If it is technically feasible, you can request that we transmit your data directly to another person responsible.

Right to object:

If we process your data for legitimate interest, you can object to this data processing at any time;
this would also apply to profiling based on these provisions.
We will then no longer process your data unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.
You can object to the processing of your data for direct advertising purposes at any time without giving reasons.

Right of complaint:

If you are of the opinion that we are violating German or European data protection law when processing your data, we ask you to contact us to clarify any questions.
Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision.

If you would like to assert one of the rights mentioned against us, please contact our data protection officer.
If in doubt, we may request additional information to confirm your identity.

 

9.
Am I obliged to provide data?

The processing of your data is necessary to conclude or fulfill the contract you have entered into with us.
If you do not provide us with this data, we will usually have to refuse to conclude the contract or will no longer be able to carry out an existing contract and will therefore have to terminate it.
However, you are not obliged to give your consent to data processing with regard to data that is not relevant to the fulfillment of the contract or is not required by law.